Before You Buy

1. We will call you to confirm the order. Please fill in your location and contact details correctly.
2. The minimum order price should be Rs. 1000. We won’t deliver orders below Rs. 1000.
3. We allow only 20kg per Order.
4. Delivery Charge Rs. 100 for order less than 4,000.
5. Free Delivery for order above 4,000.
6. We have some discounts on delivery charges for repeated customers. Feel free to ask it on your second order.

Frequently Asked Questions

1. Do you accept Cash on Delivery?
No, we do not accept cash on deliveries. Due to a high number of spam orders, we now only accept online payments.

2. How long does delivery take?
We typically deliver within 2 hours of your order confirmation.

3. Do you deliver outside the ring road?
Yes, we deliver outside the ring road, but please note that there will be an additional delivery charge for such locations.

4. Are your products fresh?
Yes, we only deliver fresh fruits and vegetables to our customers. If you’re ever dissatisfied with the quality of any product, feel free to return it. However, please note that the freshness of fruits and vegetables can vary by season. Seasonal produce is fresher, while off-season items may be stored longer, which can affect their freshness. Regardless, we ensure that all our products, including off-season ones, are the best available in the market.

5. How can I pay for my order?
We accept all major local Nepali payment methods such as:

• Bank Transfers
• eSewa
• Khalti
• IME Pay
  Choose the method that’s most convenient for you!

6. How can I pay from abroad?
For international payments, please contact us via our Facebook page or call us directly at 9861137906.

7. Do you offer discounts?
At this time, we do not offer any discounts. The prices listed on our website are fixed.

8. What happens if I miss the delivery?
If you miss the delivery, our riders typically wait up to 10 minutes at the location. If you are unavailable or do not answer the phone, and the rider has left, you’ll need to pay both the waiting and return fees. If you contact us after the rider returns to the office (usually after 30 minutes), we can arrange for a re-delivery, but an additional Rs. 300 fee will apply to cover return and re-delivery charges.
Alternatively, you can cancel the order and request a refund of 80% of the total order amount.